Terms & Conditions

Last updated: March 2026

1. Acceptance of Terms

By accessing or using Report2Doctor ("R2D", "we", "our", "the Service") at report2doctor.com, you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service.

2. Service Description

Report2Doctor is an AI-powered blood report analysis platform. The Service:

  • Extracts biomarker values from uploaded blood test reports (PDF, JPG, PNG)
  • Analyzes markers using the R2D BioIndex V3 scoring engine across 15 health categories
  • Generates health scores, silent risk assessments, and personalized action plans
  • Matches users with verified doctors based on health findings and location

3. Not Medical Advice

IMPORTANT: Report2Doctor is NOT a substitute for professional medical advice, diagnosis, or treatment. The Service provides informational analysis only. Always consult a qualified healthcare professional before making medical decisions. This platform provides AI-generated insights for educational purposes only and does not offer medical advice, diagnosis, or treatment.

The health scores, risk assessments, and recommendations provided by R2D are generated by AI algorithms and are intended for informational purposes only. They should not be relied upon as the sole basis for any health-related decision.

4. User Responsibilities

By using the Service, you agree to:

  • Upload only your own blood test reports or reports you are authorized to submit
  • Provide accurate demographic information (age, gender) for proper analysis
  • Review extracted values for accuracy before proceeding with analysis
  • Not use the Service for emergency medical situations — call emergency services instead
  • Not attempt to reverse-engineer, copy, or replicate the R2D BioIndex V3 scoring methodology

5. Data Handling & Privacy

  • Uploaded reports are processed by AI (OpenAI GPT-4o Vision) for biomarker extraction
  • Report data is used solely for generating your health analysis
  • We do not sell, share, or transfer your health data to third parties for marketing
  • Refer to our Privacy Policy for complete data handling details

6. Payment & Pricing

  • The Service is priced at 25 per report analysis (subject to change)
  • Payment is processed through PCI-DSS compliant payment gateways
  • All payments are one-time — there are no hidden subscriptions or recurring charges
  • Refund requests may be considered on a case-by-case basis within 7 days of payment

7. Accuracy & Limitations

  • R2D BioIndex V3 analyzes 120+ biomarkers across 15 health categories
  • Accuracy depends on the quality and legibility of the uploaded report
  • Reference ranges are adjusted for South Asian / Indian population demographics
  • The AI extraction process may occasionally misread values — users are given the opportunity to review and correct extracted values before analysis
  • Silent risk screening is probabilistic and does not constitute a diagnosis

8. Doctor Matching

  • R2D matches users with doctors from our database of 9,700+ verified doctors across 53 Indian cities
  • Doctor information is sourced from public directories and is regularly updated
  • R2D does not guarantee doctor availability, appointment booking, or consultation outcomes
  • Consultation fees displayed are indicative and may vary

9. Intellectual Property

  • The R2D BioIndex V3 scoring engine, algorithms, compound condition detectors, and associated methodologies are proprietary to Report2Doctor
  • The R2D name, logo, and BioIndex V3 branding are trademarks of Report2Doctor
  • Users may not copy, replicate, or create derivative works from the scoring methodology

10. Limitation of Liability

To the maximum extent permitted by law, Report2Doctor and its team shall not be liable for:

  • Any medical decisions made based on the Service's output
  • Inaccuracies in AI-extracted values that were not corrected during the review step
  • Any indirect, incidental, or consequential damages arising from use of the Service

11. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms. Material changes will be communicated via the website.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

13. Contact

For questions about these Terms, contact us at:

Email: hello@report2doctor.com
Website: report2doctor.com

Also read our Privacy Policy.